Yearly Archives: 2013

“Straight to the Heart of Things”—Reflecting on Library Metaphors for Impact and Assessment

Richard A. Stoddart
Assessment Librarian
Oregon State University and Press

Abstract

This paper explores the use and creative application of library metaphors. Unfortunately, the facts aren’t always able to speak for themselves. Simply stating reference statistics, gate counts, and resource circulation numbers are not persuasive narratives in and of themselves. Voice and context needs to be given to these forms of evidence in order create connections within our communities. These connections create pathways for stakeholders to draw meaningful conclusions and thus transference of the story libraries are trying to tell.  Uncovering the words and stories that resonate within our communities is challenging work. One simple and dynamic tool to begin to tell the story of our libraries is through the use of metaphor.

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The In Crowd, or Fear and Loathing in Library Land

Valerie Forrestal
Web Services Librarian and Assistant Professor
City University of New York, College of Staten Island Library

There is a secret society in the library profession. It doesn’t have a name (though some would try to name it) and it doesn’t have a headquarters; (it lurks in Facebook groups and Google hangouts.) Word of its meetings is inconspicuously disseminated via Twitter and text message. Read your feeds carefully; blink and you’ll miss it.

It was no one’s intention to start this society. Passionate, ambitious individuals gravitated towards each other, as like-minded people often do. It sprung up as a sort of rebellion among librarians who were tired of crafting witty and intelligent responses to smug questions about their supposed obsolescence.

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Keeping the “L” in Digital: Applying LIS Core Competencies to Digital Humanities Work

Kaetrena Davis Kendrick
Medford Library, University of South Carolina Lancaster.

Abstract
Digital Humanities (DH) has struggled with an identity since its contemporary emergence in the early 2000s; however, a succinct definition exists, placing many core activities of the field squarely in the domain of modern librarianship. This article briefly reviews American Library Association’s Core Competencies for Librarianship and summarizes the continuing development and characteristics of DH projects. The author also reveals how LIS competencies have been applied to a Korean popular culture DH project at Elon University.  Positive implications for DH’s impact on professional development for librarians, information literacy integration, and opportunities for librarian/faculty or community collaborations are also included.

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The Missing Piece: Outreach to College/University Staff Members

Jennifer (Castaldo) Hill
Distance Education Librarian and Electronic Resources Manager
Johns Hopkins University

Abstract

Many academic library mission statements include the phrase, “students, faculty, and staff” when referencing the populations that they serve, but how active are we really at reaching out to non-library staff members at our colleges and universities?  Libraries typically spend time and energy marketing to students and faculty, but the staff component of our missions can often be overlooked.  During the 2012 school year, the Excelsior College librarians implemented three methods to increase staff awareness and use of the library’s resources and services. Through our Community Forum, on-site reference hours in the cafeteria, and virtual brown bags targeting specific staff groups, we are making inroads to actively engage staff members.

Keywords:  Academic Libraries, Marketing, Distance Education, Universities & Colleges

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The Library Concierge Project at Stanford University

Author: Chris Bourg [i]
Assistant University Librarian for Public Services
Stanford University Libraries

Abstract

To meet the challenge of ensuring that library staff and scholars/patrons are aware of the full range of resources and services offered through the library, the Stanford University Libraries initiated a Library Concierge Project in November of 2011. This article describes the program and provides an assessment of how well the Library Concierge Project has met its goals of promoting a service-focused culture and educating staff.  A description of the concierge concept in action is also provided, along with anecdotal evidence of the impact of the project on supported scholars.

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