Tag Archives: students

Connecting with Faculty and Students by Taking Courses: The Role of Humility in Building Relationships

By Garrett Trott
University Librarian
Corban University

Introduction

Faculty are often known for their depth of knowledge in a particular domain. From this depth, faculty teach, introducing students to various disciplines. While it is not uncommon for librarians to have advanced degrees in specific fields along with a master’s degree in library science (or a related field), they often offer services such as information literacy instruction and reference inquiries for disciplines where they may not know much more about the topic than students. Unfortunately, a librarian’s lack of disciplinary mastery may be challenging when collaborating with faculty, individuals with expertise. Additionally, departmental silos, often made up of individuals who have mastered a specific discipline and the subsequent disciplinary jargon, are typical in many academic contexts and can easily intimidate any individual lacking expertise.1 While interdisciplinary work has striven to bridge departmental silos, the knowledge needed to work in almost any discipline can be provoking and challenge many interdisciplinary components of academia.

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The Missing Piece: Outreach to College/University Staff Members

Jennifer (Castaldo) Hill
Distance Education Librarian and Electronic Resources Manager
Johns Hopkins University

Abstract

Many academic library mission statements include the phrase, “students, faculty, and staff” when referencing the populations that they serve, but how active are we really at reaching out to non-library staff members at our colleges and universities?  Libraries typically spend time and energy marketing to students and faculty, but the staff component of our missions can often be overlooked.  During the 2012 school year, the Excelsior College librarians implemented three methods to increase staff awareness and use of the library’s resources and services. Through our Community Forum, on-site reference hours in the cafeteria, and virtual brown bags targeting specific staff groups, we are making inroads to actively engage staff members.

Keywords:  Academic Libraries, Marketing, Distance Education, Universities & Colleges

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