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The Library “Oscars”: Comparing an Employee Video-Training Initiative at Two Academic Libraries

By Hunter Murphy
Engagement and Learning Librarian
duPont-Ball Library, Stetson University

Abstract

Employee competencies of all levels determine the overall functioning of an organization. In an academic library, student assistants at the front desk are responsible for understanding innumerable details regarding services, resources, and policies. The Library Oscars was created as a peer-to-peer video training initiative to engage library student employees, help them take ownership of their learning, and increase competencies. This article will examine the process at Lynn University and Stetson University libraries. Using the library assistant handbook as the basis for training in each instance, the students created videos based on specific procedures and policies. The process of creating a rubric used to grade the productions and incentives for quality productions are outlined. This paper examines the strategy to benefit the frontline student employees, librarians, and staff who participated in the process, as well as the outcomes of the initiative.

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