Tag Archives: students

Shelving the Status Quo: Improving the Student Employment Experience at Penfield Library

By Morgan Bond, Electronic Resources and Systems Librarian
State University of New York at Oswego,

Erin Kovalsky, Principal Law Librarian
New York State Unified Court System,

and

Zachary Vickery, University Archivist Librarian
State University of New York at Oswego

Abstract

Student employment in academic libraries supports the overall student experience by both complementing traditional studies, and bolstering students’ sense of belonging. Three librarians at a regional comprehensive university worked to create and implement a Library Employment Program for college students in an effort to align with university and library missions, visions, and values. A critical examination of processes across four library units led to changes to the application process, onboarding materials, evaluative tools, and an increased focus on career preparation. Effectiveness of the changes were mixed; while positive results were observed with the adoption of a new recruitment platform and a more inclusive student employment handbook, new evaluative tools were difficult for student supervisors to use consistently, and students struggled with communicating transferable job skills. Creating a library-wide Student Employment Program offers opportunities to develop and utilize consistent practices for all student supervisors to follow, but generating buy-in can be difficult and time-consuming before demonstrable results are observed.

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Connecting with Faculty and Students by Taking Courses: The Role of Humility in Building Relationships

By Garrett Trott
University Librarian
Corban University

Introduction

Faculty are often known for their depth of knowledge in a particular domain. From this depth, faculty teach, introducing students to various disciplines. While it is not uncommon for librarians to have advanced degrees in specific fields along with a master’s degree in library science (or a related field), they often offer services such as information literacy instruction and reference inquiries for disciplines where they may not know much more about the topic than students. Unfortunately, a librarian’s lack of disciplinary mastery may be challenging when collaborating with faculty, individuals with expertise. Additionally, departmental silos, often made up of individuals who have mastered a specific discipline and the subsequent disciplinary jargon, are typical in many academic contexts and can easily intimidate any individual lacking expertise.1 While interdisciplinary work has striven to bridge departmental silos, the knowledge needed to work in almost any discipline can be provoking and challenge many interdisciplinary components of academia.

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The Missing Piece: Outreach to College/University Staff Members

Jennifer (Castaldo) Hill
Distance Education Librarian and Electronic Resources Manager
Johns Hopkins University

Abstract

Many academic library mission statements include the phrase, “students, faculty, and staff” when referencing the populations that they serve, but how active are we really at reaching out to non-library staff members at our colleges and universities?  Libraries typically spend time and energy marketing to students and faculty, but the staff component of our missions can often be overlooked.  During the 2012 school year, the Excelsior College librarians implemented three methods to increase staff awareness and use of the library’s resources and services. Through our Community Forum, on-site reference hours in the cafeteria, and virtual brown bags targeting specific staff groups, we are making inroads to actively engage staff members.

Keywords:  Academic Libraries, Marketing, Distance Education, Universities & Colleges

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